Cybersecurity · 8 September 2026 · 6 min read
Security decisions belong in transformation design
Resilience improves when risk, architecture and delivery are decided together, rather than security arriving as a review at the end.
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Questions worth connecting.
Working perspectives on the decisions that sit between technology, risk, governance and investment — written for the people who have to make them.
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46 articles · page 3 of 6
Governance · 8 September 2026 · 6 min read
Gates that actually block: governance as code
A fairness policy in a slide deck stops nothing. We compiled governance into gates that a validator enforces, gates that can refuse to let a model run or deploy.
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Artificial intelligence · 7 September 2026 · 6 min read
Streaming vs Batch ASR: RNN-T, CTC, and Attention Models Explained
Why one speech model shows words as you talk and another makes you wait -- and how to pick the right ASR architecture for a live product.
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Technology · 5 September 2026 · 6 min read
One brain, every channel: designing a channel-agnostic support core
How we built a support platform where the channel a customer uses never changes the intelligence, knowledge or record behind it, so new channels become adapters rather than forks.
Read the articleArtificial intelligence · 4 September 2026 · 6 min read
Why Speech-to-Text Struggles With Accents -- and Why Fine-Tuning Is the Wrong Fix
The intuitive fix for poor accent accuracy makes a global product worse. The real answer is breadth and diversity, not per-accent specialisation.
Read the articleArtificial intelligence · 4 September 2026 · 7 min read
Screening CVs with an LLM you can defend
AI CV screening is easy to demo and hard to defend. We designed ours around three non-negotiables from the first day: structured output, human-controlled autonomy, and an audit trail that stands up to scrutiny.
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Finance · 3 September 2026 · 7 min read
Your elasticity is lying to you: why pricing needs IV, not OLS
Price is set in reaction to demand, so the obvious regression is biased towards zero. Here is why we reach for instrumental variables, and what getting the number right is worth.
Read the articleArtificial intelligence · 2 September 2026 · 6 min read
Build, Buy, or Hybrid: Choosing a Speech-to-Text Strategy for Real-Time Voice AI
Every real-time voice product rests on its transcript. We set out how to reason about build vs buy STT deliberately, and reversibly.
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