Case studies
Products and platforms Fidova has designed and built end to end — the problem each set out to solve, how it was engineered, and what it does.
In this collection
Customer support · Artificial Intelligence
One grounded AI at the centre of every support channel — web chat, email, messaging and live phone calls — resolving routine enquiries around the clock and escalating to a person only when it should.
Sales enablement · Artificial Intelligence
Real-time intelligence that listens to live sales calls, transcribes both sides, reads sentiment and buyer interest, and delivers in-the-moment coaching — with live quality control and performance-based lead routing for managers.
Enterprise systems · EdTech · ERP
A config-first, multi-tenant School ERP spanning the full school lifecycle — admissions to accounting — where each school tailors its own rules, numbering, approvals, documents and branding by configuration rather than custom code.
HR tech · Recruitment · Development
An applicant tracking system built on the mailbox a team already uses — connecting over IMAP and SMTP so every emailed CV becomes a tracked, routed application, with AI screening you can defend and strict tenant isolation.
FinTech · Professional services (India) · Finance Consulting
A multi-tenant platform that runs the entire money lifecycle of a project-based professional-services firm in India — from quotation to reconciled rupee — GST- and TDS-aware and aligned to the April–March financial year.
Gaming · Artificial Intelligence
A white-label machine-learning platform that turns a gaming company's own player data into recommendations, churn risk, lifetime value and real-time decisioning — PII-free by design, and honest about what the models do and do not yet know.
SaaS · Collaboration · Development
One platform unifying real-time messaging, video meetings, scheduling, recording and task management — where communication flows naturally into action — built on a service-oriented, real-time architecture designed to scale.
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