Industries · Financial Services

Insurance

Insurers hold some of the most sensitive data there is — health, financial and claims histories — while modernising policy, underwriting and claims platforms to compete on speed. Regulators expect sound solvency, fair treatment of policyholders and demonstrable control over the algorithms now shaping pricing and fraud decisions. Fidova helps insurers build and secure these platforms and govern their models, so growth does not outrun the controls that protect customers and the licence.

Build · Secure · Govern

One connected advisory, applied to the realities of insurance.

What's at stake

The pressures shaping this sector.

Sensitive policyholder data

Health, financial and claims data must be protected across underwriting, servicing and third-party administrators, in line with IRDAI and DPDP obligations and a long retention tail.

Core platform modernisation

Policy administration, underwriting and claims systems must move to digital, straight-through processing without breaking actuarial, reinsurance or regulatory reporting.

Algorithmic pricing & fraud

AI-driven pricing, underwriting and fraud detection create real exposure to bias, unfair outcomes and unexplainable decisions that regulators and courts will challenge.

Third-party and channel risk

Brokers, aggregators, TPAs and insurtech integrations extend the control perimeter well beyond the insurer, each connection a route to data loss or mis-selling.

How Fidova helps

The disciplines that matter most here.

Governance, Risk & ComplianceWe build a rationalised control set with named owners and continuous evidence, mapped across IRDAI expectations, ISO 27001 and SOC 2 to cover insurers and their outsourced partners.CybersecurityWe test policy, claims and customer portals, review cloud and integration security, and design a programme that keeps policyholder data protected across every channel.Artificial IntelligenceWe put governance, data protection and human oversight around pricing, underwriting and fraud models so decisions remain fair, explainable and defensible to the regulator.DevelopmentWe design and oversee delivery of modern policy, underwriting and claims platforms, with architecture and engineering quality that keep straight-through processing secure.Finance ConsultingWe design finance processes and reporting leadership can rely on for solvency and reserving, and put business cases for transformation under independent challenge.

Regulation & frameworks

The obligations we design around.

We build controls, evidence and reporting to hold up against the frameworks this sector answers to — across the jurisdictions you operate in.

IRDAI Information & Cyber Security Guidelines
IRDAI regulations
India DPDP Act 2023
Insurance Act 1938
ISO 27001
SOC 2
PCI DSS

Get in touch

Tell us what you are deciding in insurance.

Share the situation and we will come back with a considered view on scope, sequencing and where the real dependencies sit.

Prefer email? contact@fidovaadvisory.com